Home - SAP Customer Experience Labs

Nov 19

Using Image Recognition to Scale a Merchandizer’s Expertise

In a previous startup chat video, Michelle Bacharach, CEO and founder of FINDMINE, talked about the value of scaling the most important competitive advantage a brand or retailer has: their unique point of view. In this follow up video, Michelle describes how FINDMINE uses AI/ML and visual intelligence to help... read more →

Nov 18

Labs Talk – Episode #5: Innovation in SAP CX

We welcome our boss(!), Eugenio Cassiano, Chief Innovation Officer | SAP CX, to talk about innovation in general and inside SAP Customer Experience. As a special treat, this episode was recorded as a video. You'll be able to see the madness if hearing it isn't enough! And don't forget to... read more →

November 18, 2019
Nick Wood
CX Live, Guardian, KOI, tech beacon, zefiro

Nov 13

Product recommendations: “How to USE a Product” vs. “You Might Also Like”

Every modern Commerce site has product recommendations. They’re usually listed as “You might also like”. And if the product you were thinking of buying wasn’t quite right, then these additional recommendations can help you narrow in and make just the right choice. However, they don’t answer the customer’s question, “How... read more →

Nov 11

Labs Talk – Feature: Espruino – Bluetooth, NFC and Bangle.js Kickstarter

Together with Gordon Williams, we discuss how NFC & Bluetooth can be explored via the Espruino line of boards. As a special treat, we talk about Gordon’s latest Kickstarter project! And don't forget to hit the subscribe button at the bottom of this page! We're now also available on iTunes,... read more →

November 11, 2019
Nick Wood
BLE, bluetooth, espruino, NFC

Nov 07

My SwiftyHue Pull Request

For the Guardian prototype, we use a Phillips Hue light strip when, for example, a person with or without a helmet is detected. The light changes from red to cyan. An iPhone app that works like a gateway receives MQTT messages with the light values and sends them to the... read more →

November 7, 2019
Lars Gregori
hue, open-source, swift

Labs Talk

Upcoming Events

Latest tweets

Using Image Recognition to Scale a Merchandizer’s Expertise

Labs Talk – Episode #5: Innovation in SAP CX

Product recommendations: “How to USE a Product” vs. “You Might Also Like”

Labs Talk – Feature: Espruino – Bluetooth, NFC and Bangle.js Kickstarter

My SwiftyHue Pull Request