Once the turbulences had eased off we found some smooth air and could begin our service. It’s nice chatting to our hybris customers, because by now they know what we’re up to. But it also means that they expect more from us. With great power comes great responsibility…you know the drill. Keeps us on our toes. And one topic prevails: productization.
Please remember, the hybris labs team focuses on research and innovation. Considering the number of events we attend to present our ideas, that’s about all we can manage with our tiny team. Productization is not really on our list. Right, let’s think this through though for a minute. What would be necessary to turn a prototype into a product? We’d probably start with a pilot, which means we’d need a customer willing to set this up in a store. The rest should be easy… Requirements:
- full integration with hybris
- customization of demo
- reliable setup of electronics
- hardware development
- 24/7 support
Just to be clear, the points listed can not be covered by the labs team. We simply lack the resources. The one thing we can do, and would be very happy to do, is share our knowledge and our ideas. That’s what hybris labs is about. We’d love to see one of our prototypes come to life, but we need help! From other departments, partners, and of course not to forget: from customers.
Judging by the feedback we got during the event, our customers seem to be interested. They’re looking for ways to enhance the shopping experience, making it more exciting. That’s why they come to our booth. How do you think we should handle this?