… are you suprised yet? Well recently Hybris Labs has been making some contributions to a Hybris Commerce product that’s pretty awesome (don’t worry though, our main focus will still be our prototypes).
So basically what’s been happening is that Georg has been helping out the people working on the Assisted Service Module, by bringing in some of the technologies from the Changing Room to use in their product.
Now it uses RFID, iBeacons + an App etc. to detect when a customer enters the store to pick up their order (we wouldn’t want to be unprepared after all). Also, using the Assisted Service Module, store assistants have direct access to the customer data; so they can help the customer in the physical location, greatly improving the customer’s shopping experience.
Man remember the days when you had to walk around for hours to find that one jacket you really wanted in your size…no? Well I’d hope not because then we wouldn’t be doing our jobs. More seriously though, I honestly can’t wait for this to be in every store so I no longer have to dread going shopping for clothes.