We welcome our boss(!), Eugenio Cassiano, Chief Innovation Officer | SAP CX, to talk about innovation in general and inside SAP Customer Experience. As a special treat, this episode was recorded as a video. You’ll be able to see the madness if hearing it isn’t enough!
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02:20 Chief Innovation Officer – what’s that?
05:50 New tech and brain to computer interfaces
07:40 Our new showcases: Guardian & Zefiro
15:00 Productization, crypto currencies and social impact of innovation
21:22 Outlook: 2020 and Tech Beacon
27:10 Bye bye.