Happy belated 2021! As announced late last year, we’re continuing Labs Talk as a pure live streaming show. We’re planning for an interview-style show once a month and in between these shows Erica and me will be doing some housekeeping, mention the other CX/tech/business news we caught up and would also really like to use the live stream format to engage a bit more with the audience!
Have a look at the first chat of 2021 below!