Your hosts Sven Haiges and Nicholas Wood share news and thoughts on innovation and tech topics, orbiting the world of customer experience – presented by SAP Customer Experience Labs. Every month, Sven and Nick invite guests to talk about emerging technologies, start-ups, and innovation projects and how these might influence... read more →
Do you remember our Changing Room prototype? It was quite popular at the time. Probably, because it dealt with a scenario everybody could relate to, but it also demonstrated how technology could help (not replace!) store assistants to provide customers with the best possible service. Ideas of the past might... read more →
Accelerating innovation and unlocking trapped value for agility and growth in partnering with start-ups. Opening of the SAP.iO Foundry in Munich focused on Customer Experience. SAP Customer Experience has closely collaborated with start-ups over the past year, which showed an enormous acceleration in innovation and gave selected SAP CX teams... read more →
We're happy to announce the launch of our CX Garage program in Bangalore, India! Supporting internal fellowships, this program will focus on engaging SAP employees who are passionate about working on innovative challenges for a period of 3-6 months. With the CX Garage program we hope to ensure that more... read more →
'Different' can be interpreted very differently these days... But we'd like to assume our CTO, Moritz Zimmermann, means it as a compliment! Find out more about the SAP Customer Experience Labs Showroom & Innovation Space...
SAP Customer Experience LIVE debuts for the first time in North America alongside SAP’s largest annual customer event, SAPPHIRE NOW and ASUG Annual Conference. Get more out of your time in Orlando by attending both events. SAP customers, partners, executives, and influencers will be sharing their stories, time, and talents... read more →
What does Labs mean to you? During the party to celebrate the 6th birthday of SAP Customer Experience Labs we asked our guests exactly that. Here's what they answered...
The SAP Customer Experience Labs Showroom & Innovation Space is going to become a meeting point for our experts, customers, partners, and startups to solve their problems with cutting-edge technology. The space is designed to bring together people with the best business ideas, combining digital transformation experience, innovation, and the... read more →