Over the last year, many things changed. How will this affect 2021, especially in the area of customer experience? And what else do our guests think will be relevant this year? We discuss with members of the SAP Customer Experience Labs team as well as Viktor Kehayov - Head of... read more →
Feb
05
Jan
27
Happy belated 2021! As announced late last year, we're continuing Labs Talk as a pure live streaming show. We're planning for an interview-style show once a month and in between these shows Erica and me will be doing some housekeeping, mention the other CX/tech/business news we caught up and would... read more →
Dec
17
In this episode of Labs Talk, we talk to Ben Knutsen - he is the Founder and CEO of kAR Graphics and a Snapchat Ambassador and Lens Creative Partner. As you may guess, this episode is all about the world of Snap and their vast ecosystem of AR-related software. We... read more →
Dec
15
In 2019, Labs Talk started as a pure audio podcast together with my co-host Nick Wood and the great support of the SAP Media Team. In 2020, my new co-host and me took this to new levels while focusing on audio-only business and tech topics. We've managed to continue producing... read more →
Dec
10
Frontend development recently got shaken up by a trend called Micro Frontends. Here, the frontend monoliths are split up into smaller pieces – which sounds like more complexity – but it promises to scale the frontend development, so many teams can work simultaneously. In this episode, we discuss trends in... read more →