About Sven Haiges

Sven is a maker at heart and loves to connect things. In his role as Senior Technology Strategist at SAP Customer Experience Labs he is constantly researching and prototyping emerging technologies and tries to drive adoption to SAP's products and solutions by using these new technologies for prototypes and proofs of concept (POCs). Sven believes in a playful approach for learning, loves flashy projects and is happy to share his insights at conferences around the globe. @hansamann
Feb 05

What’s on the menu for 2021?

Over the last year, many things changed. How will this affect 2021, especially in the area of customer experience? And what else do our guests think will be relevant this year? We discuss with members of the SAP Customer Experience Labs team as well as Viktor Kehayov - Head of... read more →
Jan 27

#LabsChat 1 – Streaming into 2021!

Happy belated 2021! As announced late last year, we're continuing Labs Talk as a pure live streaming show. We're planning for an interview-style show once a month and in between these shows Erica and me will be doing some housekeeping, mention the other CX/tech/business news we caught up and would... read more →
Dec 17
Dec 15
Dec 10