Digitizing the Sales Process based on WeChat and Augmented Reality
This showcase is about bringing the products of an enterprise closer to their customers and into the hands of engineers during the process of creating new products. It tells the story of a soccer ball manufacturer during its interaction with its polyurethane supplier.
With an integration of a product catalog in augmented reality, engineers can choose from different materials produced by the enterprise and get direct feedback in real time, e.g. the ball will be heavier or will be more effected by the rain, based on the selected configuration. All this happens out of WeChat. As soon as the engineers are happy with the configuration, they can share all the details with the rest of their project team on a WeChat channel.
A chatbot drives the collaboration and creates a quote in SAP Cloud for Customer. Based on the collaboration, the bot could also make further recommendations for upselling purposes.
- Businesses can leverage SAP Sales Cloud to bring their product catalog closer to their customers, based on augmented reality.
- Using SAP Cloud Platform and SAP Leonardo, businesses can provide Configure-Price-Quote capabilities on social media such as WeChat and transform them to a powerful sales channel.
Included SAP Solutions
- SAP Sales Cloud
- SAP Cloud Platform
- SAP Leonardo
- SAP Conversational AI