This prototype allows the consumer to create his shopping list online. Once the list has been transmitted to the store, a shop assistant, directed by Google Glass, collects all the requested products, which can then be either be picked up or delivered.
Google Glass is an exciting technology and probably ahead of it’s time. We’ve explored Glass in two use cases that are both non-customer facing. This means not the customer wears Google Glass, but the sales assistant does, or the warehouse worker respectively, thus increasing their efficiency and knowledge to enhance customer service. We realized there are too many privacy issues and unsolved technical problems, like stable connectivity or power consumption, to hand it to customers just yet.
We do believe that there is room for glass. And we also believe that radically new input technologies, like glass, will become applicable for many more scenarios.