When the large-scale deployment of smart meters is not an option, how can you make it even simpler for end consumers to provide their meter readings to their utilities company? This showcase explores how a social media channel can be used to bring this process even closer to the end... read more →
Modern facial recognition, voice analysis tools, heart rate scanners, and infrared cameras can help companies identify customer behavior promptly, interpret it correctly, and offer the right service in response. Experience the intelligent customer engagement methods of tomorrow in our gambling showcase – featuring a slot machine! The interaction of the... read more →
The International Conference on Machine Learning ICML took place this year in Europe, in the beautiful city of Stockholm from 10th to 15th of July. This is one of the two premiere conferences (within NIPS) on Artificial Intelligence research, and the numbers indicate the magnitude of the event: 612 accepted... read more →
Hopefully you've already had the chance to watch our Chatbot Charly video. If not, perhaps this here will fuel your curiosity... Take a look behind the scenes of the video shoot and hear our thoughts on the growing significance of conversational commerce and chatbots in general.
Charly makes shopping simpler by helping consumers on searching products, providing informations, and eventually on finalizing the checkout. Now, it assists customers after the purchase by accepting complains and creating customer tickets on their behalf. The provision of service to customer before, during and after the purchase is a fundamental... read more →